Stand out in a competitive market with real-time insights, faster operations and fully documented service delivery.
Managed service providers (MSPs) today need to deliver fast, accurate and scalable services across multiple customer environments — all while reducing operational complexity and staying competitive. DC Vision enables service providers to simplify daily workflows, elevate the quality of their services and open new business opportunities with end customers.
With AI-powered asset recognition, real-time infrastructure visibility and the new Work Order module, MSPs can standardize their operations, reduce manual effort and complete every task — from audit to execution — significantly faster.
By using DC Vision, MSPs can offer differentiated, high-quality services that stand out in a crowded market. Faster audits, instant insights and end-to-end work order execution allow them to deliver measurable value to customers — while unlocking long-term relationships and new revenue streams.
Key benefits for managed service providers
✔ Complete audits several times faster
Automated asset recognition and real-time anomaly detection help teams identify gaps and inconsistencies immediately — without manual data collection or additional hardware such as RFID.
✔ Deliver instant results and actionable insights
Audit findings, risks and optimization opportunities are reported back to customers within minutes, enabling faster decision-making and more proactive service recommendations.
✔ Streamline work order execution with zero media breaks
The Work Order module centralizes all tasks from tools like ServiceNow, Jira or DCIM systems. Technicians can plan, execute and document work in one platform — reducing administrative efforts and eliminating tool switching.
✔ Increase operational efficiency by up to 40%
Real-time access to the digital twin, AR-assisted guidance and unified workflows help technicians resolve issues faster, reduce errors and improve overall service quality.
✔ Scale your services across multiple client environments
Standardized processes, consistent documentation and instant visibility across all customer sites make it easy for MSPs to expand their service portfolio and support more clients with the same resources.
✔ Differentiate your business in a competitive market
Higher accuracy, faster service delivery and transparent documentation position your MSP as a premium partner — helping you win new customers and strengthen long-term relationships.
“Five megatrends transforming the data center business – Are you ready?”
Data centers are the beating heart of our economy – but they’re undergoing massive transformation. Artificial Intelligence, sustainability, automation, edge computing, and cybersecurity are fundamentally changing how data centers operate.
For Managed Service Providers (MSPs), this means one thing: those who merely react risk being left behind. Those who actively shape these megatrends will secure decisive competitive advantages.
MSP warning: Smart asset automation decides your margin – and your customer loyalty
Imagine this: Your biggest customer calls because an important audit is coming up. “Could you please provide us with a complete and verified asset list within 48 hours?”
No problem, you think – until it turns out that one-third of the entries in your Excel sheet are outdated. Serial numbers don’t match, locations are missing, devices have long since been replaced – and no one really knows where the current data lives. The clock is ticking, your team rushes through the data center, manually checks racks, takes notes, and cross-references spreadsheets.
CMDB overkill: How MSPs burn millions – and get back on track with ITAM
“It’s simple – if we already maintain a database, let’s just expand it.”
A reasonable idea in theory, but when IT Asset Management (ITAM) and the Configuration Management Database (CMDB) get mixed, margins drop fast. Gartner shows that nearly 50% of companies make this mistake – leading to inefficient projects, data chaos, and high audit risks. Meanwhile, traditional inventories, still miss up to 30% of assets.
In this article, you’ll discover the three biggest pitfalls on the road to efficient IT Asset Management – and how MSPs can benefit from automated inventory and a clear separation between ITAM and CMDB.
Is your business growing as fast as the market?
Our infographic highlights the biggest opportunities for managed service providers – from outsourcing trends and market growth to the hidden margin potential inside your operations.
Click the image to view the full infographic.
Who could benefit from DC Vision?
Head of Professional Services
IT service providers who support their clients with documentation and inventory.
Head of Business Development
IT consultants who want to develop inventory as a new business field.
Technicians
Technicians who want to simplify and accelerate their documentation.
Complex IT becomes incredibly simple
For MSPs who want to inventory IT assets efficiently and securely, digital inventory management and AI-powered documentation lay the foundation for scalable services and more efficient customer projects.
Takes 5 minutes. No setup needed.
